Get in touch
The fastest way to reach us is WhatsApp — we reply quickly.
Pick-up addressLenkų g. 3, Vilnius
Opening hoursEvery day, by appointment — message us before you come.
WhatsApp+370 603 45909
Phone (calls)+370 604 73737
FAQ
Frequently asked questions
How do I rent a bike?
Message us on WhatsApp and ask if a bike is available. We agree on a time, you come to Lenkų g. 3, sign the rental agreement, pay the €100 refundable deposit and take the bike. Your first weekly payment is due after 1 week of riding.
What if the bike breaks down?
Stop using the bike and contact us — we will arrange a repair or a replacement. Repairs of factory defects and faults that happen during normal, careful use are free. Damage caused by improper or careless use is charged in proportion to the damage.
How long can I rent the bike?
The minimum rental period is 1 week. After that the rental continues automatically week by week — you keep the bike as long as you need it.
Who can rent a bike?
Anyone aged 18 or older with a valid ID or Temporary Residence Permit (TRP). Please bring it with you when you pick up the bike.
How do I return the bike?
Let us know at least 3 days before you return the bike — without notice a €25 fee applies. Bring the bike back to Lenkų g. 3 before 14:00 (after 14:00 it counts as the next rental day) with fully charged batteries (otherwise a €5 recharging fee applies). Your €100 deposit is refunded after the bike is checked.
Company details
MB Kilun
Company code: 307552812
Address: Lenkų g. 3-2, Vilnius, Lithuania
Phone: +370 604 73737
WhatsApp: +370 603 45909
Email: info@kilun.lt
You can submit a request or complaint regarding a product or service purchased through our website to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba): A. Goštauto g. 12, 01108 Vilnius, e-mail tarnyba@vvtat.lt, tel. +370 5 2626760, website vvtat.lrv.lt, or via the EU Online Dispute Resolution platform.