Frequently Asked Questions

✔️ Submit a request (via WhatsApp, Instagram, or Messenger)
✔️ Discuss the order (our manager will contact you to confirm all details)
✔️ Get your bike (we provide fully operational bikes for the agreed period)
✔️ Not working? — we’ll quickly provide a replacement or fix the issue
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📩 Interested? Message us now!
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Contact us:
🌐 kilun.lt
💬 info@kilun.lt
📲 +370 604 73737

In case of a breakdown, please stop using the vehicle immediately and contact us to arrange a replacement or repair.

We take care of all maintenance and repair needs for breakdowns related to factory defects or those occurring during proper and careful use.

We kindly ask that you handle the rented vehicle with care.

Breakdowns caused by improper or careless use will be charged proportionally to the damage caused by the user.
⠀
Contact us:
🌐 kilun.lt
💬 info@kilun.lt
📲 +370 604 73737

Minimum rental period — 1 week!

If you’ve signed up for a month but change your mind after two weeks — no worries! Just let us know 5 days before you plan to return the bike, and we’ll take care of everything.

If your contract is ending and you’d like to extend it, please notify us 3 days before the end of the rental period. This will help us plan better!

📩 Interested? Message us now!

Contact us:
🌐 kilun.lt
💬 info@kilun.lt
📲 +370 604 73737

Our bike rental service is available to individuals aged 18 and older with a valid ID or Temporary Residence Permit (TRP).

When receiving the bike, you will be required to provide your ID/TRP details to sign the rental agreement. Please make sure to bring it with you.

Contact us:
🌐 kilun.lt
💬 info@kilun.lt
📲 +370 604 73737

If you no longer need the bike,
👉🏻 Return it to our office.
If you want to extend the rental,
👉🏻 Message us.
If you want to cancel the rental,
👉🏻 Notify us 5 days in advance.

Contact us:
🌐 kilun.lt
💬 info@kilun.lt
📲 +370 604 73737

We provide high-quality electric bikes for rent, including phone holders, theft locks, and optional winter gloves. Our bikes are reliable, well-maintained, and perfect for delivery work or city commuting.

Send us an email

     

    Company details

    MB Kilun
    Company code: 307552812
    Address: Lenkų g. 3-2, Vilnius, Lithuania

    You can submit a request or complaint regarding a product or service purchased through our website to the State Consumer Rights Protection Authority (Valstybinė vartotojų teisių apsaugos tarnyba): A. Goštauto g. 12, 01108 Vilnius, e-mail tarnyba@vvtat.lt, tel. +370 5 2626760, website vvtat.lrv.lt, or via the EU Online Dispute Resolution platform.